Course Overview
This course explores how SACCOs can leverage ICT to improve operations, service delivery, and competitiveness in the financial sector. It covers practical ICT applications, trends, and challenges in SACCO operations.
Course Objectives
Participants will be able to:
- Understand the role of ICT in financial services.
- Identify key ICT tools and systems used in SACCO operations.
- Apply ICT for operational efficiency and customer service.
- Mitigate ICT-related risks.
- Embrace emerging technologies for SACCO growth.
Course Content
Module 1: Introduction to ICT in Financial Services
- Importance of ICT in SACCOs
- Overview of ICT infrastructure
Module 2: Core ICT Tools for SACCOs
- Core banking systems
- Mobile and internet banking platforms
- Electronic payment systems
Module 3: ICT and Operational Efficiency
- Automation of processes
- ICT in loan management, reporting, and compliance
Module 4: ICT Risk Management
- Cybersecurity threats and mitigation
- Data privacy and system security
Module 5: Emerging Trends in Financial Technology (FinTech)
- Artificial Intelligence, Blockchain, and Digital Identity in financial services
- Opportunities and challenges for SACCOs
Target Audience
- ICT Officers
- Management Team
- Front Office Staff
- Board Members
Course Duration
- 1-Day Training